Find Your LCO New Connection Recharge

New Connection

Choose the service you want to connect and we'll get you started.

Digital TV

Enjoy crystal clear picture quality and a wide range of entertainment channels.

Choose Digital TV

Broadband

High speed internet for seamless streaming, gaming and browsing.

Choose Broadband

IPTV

Experience TV over internet with more flexibility and exclusive content.

Choose IPTV

All connections come with reliable service and 24x7 support. We're here to keep you connected.

Recharge

Choose the service you want to recharge and we'll take care of the rest.

Digital TV

Recharge your Digital TV connection for uninterrupted entertainment.

Recharge Digital TV

Broadband

Recharge your Broadband connection for seamless internet experience.

Recharge Broadband

All connections come with reliable service and 24x7 support. We're here to keep you connected.

Home Help & Support Complaint

We're Here to Help!

Experience ultra-fast and reliable broadband for your home and business.

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File a Complaint

Please provide the details below to raise your complaint

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Track a Complaint

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Common Issues & Solutions

Find quick solutions to frequently faced issues

How can I check my internet connection speed?

You can check your speed by connecting to your Wi-Fi network and running an online speed test through trusted platforms, or directly via your UCN user portal dashboard.

What should I do if my internet isn't working?

First, try restarting your Wi-Fi router and modem by unplugging them for 30 seconds. If the issue persists, check all cable connections or contact our 24/7 support team.

How do I pay my UCN bill online?

Log in to your UCN account on our website or mobile app, go to the 'Billing & Payments' section, choose your preferred payment method, and complete the transaction securely.

Can I upgrade or change my current plan?

Yes, absolutely! You can easily upgrade your broadband or IPTV plan anytime by visiting the 'Plans & Upgrades' section in your account dashboard.

How can I update my account information?

To update your profile details like registered mobile number, email, or billing address, log into your portal, navigate to 'Account & Profile Settings', and save changes.